Welcome to The Brownie Queen website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The Brownie Queen’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term The Brownie Queen or ‘us’ or ‘we’ refers to the owner of the website whose registered office is in Pittsburgh, Pa. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

·        The content of the pages of this website is for your general information and use only. It is subject to change without notice.

·        Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

·        Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

·        This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

·        All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

·        Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

·        From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

·        Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Privacy Policy

This privacy policy sets out how The Brownie Queen uses and protects any information that you give The Brownie Queen when you use this website.

The Brownie Queen is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Brownie Queen may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 5/1/2011.

What we collect

We may collect the following information:

·        Name

·        Address

·        Email address

·        Phone Number

·        Company

·        Credit Card Information

·        other information relevant to customer surveys and/or offers

At times, you will submit information about other people.  For example, you may order a gift package for someone and you may want it sent to that individual.  You would then have to submit that person’s address information.  In this circumstance, we may collect the following information:

·        Name

·        Address

·        Email address

·        Phone Number

·        Company

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

·        Internal record keeping.

·        We may use the information to improve our products and services.

·        We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 

·        From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

·        whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us via e mail.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 

Typographical Errors

This Web site may contain typographical errors or inaccuracies and may not be complete or current. The Brownie Queen therefore reserves the right to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. Please note that such errors, inaccuracies or omissions may relate to pricing and availability, and we reserve the right to cancel or refuse to accept any order placed based on incorrect pricing or availability information. We apologize for any inconvenience.

Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by The Brownie Queen and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of The Brownie Queen. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, [business name] takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Payments

 All payments are made through a secured encrypted connection with Pay Pal and your receipt on your credit/debit card will be to The Brownie Queen, a licensed home based wholesale business approved by the Pennsylvania Department of Agriculture.

Refunds

The Brownie Queen takes every measure to ensure the highest quality product and freshness upon arrival.  However, if you are dissatisfied with your purchase, please contact us within 30 days of the purchase for a refund or replacement.  It may take up to 10 business days for a credit to appear on your credit card account.  In order to replace or refund your item(s), you will have to contact us by sending an e mail through our Contact Page on this website and return the brownies. Please describe the item being returned and tell us why the item is being returned.  Please be sure to include your name, address and telephone number.  You can also contact us at  717-215-5497.

Contact Page

Please send us an e mail with the following information: Name, telephone number where you can be reached, and a detailed message regarding your questions or concern.

Mailing Address

Provided upon request

E Mail

You can send us an e mail at thebrowniequeen@yahoo.com

If you have any questions about our terms and conditions, please contact us.

















 
 
 
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